Panel C

Technology to Support Individuals Across the Health Literacy Spectrum

There is now a significant body of research into the development and evaluation of user interfaces designed specifically for populations with low health literacy. This work demonstrates the potential of technology to reduce health literacy-based disparities by providing information in a format that is more understandable and actionable than mainstream media.

In this panel discussion, we will briefly review our own research in developing and studying user interfaces and systems for individuals with low health literacy, before addressing important advances, issues, and barriers in furthering this area of research and disseminating the results to those in need. Topics to be discussed include:

  • Challenges in designing user interfaces for individuals with low health literacy.
  • Methodologies for designing user interfaces for individuals with low health literacy.
  • Synergies with the “HCI4D” research community.
  • Approaches to automated assessment of health literacy.
  • Technologies for improving provider-patient communication and the patient experience.
  • Technologies to actually improve health literacy, e.g., through education, skills training, reading and math instruction.
  • Barriers to the development and dissemination of technology for health literacy.
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