Agenda-Tuesday, October 25, 2022

 Keynote

Shared Decision Making as a Method of Care

Dr. Montori has been conducting practical research into how patients and clinicians make decisions together for two decades. In this presentation, he will describe shared decision making as a method of care, present the range of forms this method can take depending on the problem at hand, and discuss its goal: to make care fit. In addition to the tools that can support its practice, he will describe the existing evidence, and offer a practical method to implement shared decision making in the care of patients.

 Panel E

Make Your Research Count: Learning from Health Systems What Is Useful and What They Needs

Panel description to come.

 Special Interest Group C

Nursing Research in Health Literacy and Equity

Nurses hold a pivotal role in health care to promote health literacy and health equity. Nursing researchers are positioned to investigate and identify effective strategies to meet the Healthy People 2030 health literacy goal, “to eliminate health disparities, achieve health equity, and attain health literacy to improve the health and well-being of all.” In this Special Interest Group, novice and experienced nurse researchers will have the opportunity to first 1) learn of current nursing research projects and programs among the SIG members; 2) identifying and seeking research collaborators, and 4) opportunities for future health literacy research that addresses health equity. The SIG will start with an all group introduction and then participants will be placed into breakout rooms to discuss specific questions. The groups will come back to the larger group to summarize their discussions. The questions to guide discussion include:

• How is your current nursing research addressing the intersection of health literacy and health equity?
• Where can nursing interventions or programs address health equity due to health literacy?
• What are opportunities for future nursing research?
  

 Workshop A

Using Talking and Translated Prescription Labels to Improve Medication Adherence and Outcomes

Verbal medication counseling, while essential, has limited efficacy. Patient education can be declined, information is limited in scope, and patients may have limited memory capability especially if they are not feeling well or are under stress. Patients may also have limited English proficiency, be hard of hearing, or auditory processing or learning preferences.

Once home, most patients rely on the printed prescription label and data sheets for directions and correct usage of their prescription medications. However, printed data is inaccessible to many people due to language barriers, visual impairment, or other print disabilities; for others it has limited efficacy compared to other methods of learning.

Studies and clinical experience are showing that providing prescription label information in a format in alternative formats is crucial to health literacy, safe medication management and successful medication outcomes. Participants will be encouraged to share their experience using alternative label formats to improve medication adherence and safety outcomes.

This special interest group will also discuss best practices for using talking, translated and dual language prescription labels to supplement the legal printed prescription label.

We will discuss how to find which pharmacies are already providers of these ADA and civil right accommodations and how to advocate for them if you do not already have a provider in your area.

 Workshop B

Health Literacy: Patient Education + Marketing = Effective Communication

The purpose of this course is to prepare individuals and organizations to deliver understandable, actionable health information that meets the needs of a diverse patient population while aligning with a hospital’s brand standards.

It is estimated that one third to one half of all adults read at a 5th-grade level (National Patient Safety Foundation, 2020). In recognition of this health disparity risk, the Plain Language Writing Act of 2010 requires that federal agencies use clear communications that the public can understand and use. This is also a requirement for successful attainment of accreditation by regulatory agencies such as The Joint Commission and Det Norske Veritas (DNV) standards.

Health care providers and hospital communications teams must understand and appreciate the importance of health literacy concepts and best practices to more effectively deliver health care and health information that meets the needs of learners with diverse backgrounds and varying levels of health literacy. Simply put, information you give your patients is useless if they can’t understand it.

Patients and caregivers have different levels of education and literacy, language preferences, and cultural differences, among other variables that can impact health. These qualities, collectively known as health literacy, are essential to a person’s capacity to obtain, process, and use basic health information to make appropriate health decisions. Health care providers and institutions share a responsibility to deliver health information clearly and effectively. Substantial evidence exists showing correlations between content that is not created with health literacy in mind and negative health outcomes and health care disparities (Healthy People 2030). The recent pandemic has illustrated very clearly how important it is to have clear, concise, and understandable health information.

In addition to health education, health care marketing communications teams can better serve patients by applying principles of health literacy to their content. Health-literate marketing can help consumers find the right service at the right time and improve the patient journey from their very first experience with your practice or institution. And drawing on the strengths of both health literacy and marketing communications concepts can make content even stronger.

 Special Interest Group B

Harm Reduction Techniques for Health Educators

My special interest topic is on the premier therapeutic treatment, harm reduction at Truman Health Services in Albuquerque, New Mexico. I would like to introduce health educators to how we practice our harm reduction techniques. Lianna Maldonado will discuss harm reduction practices with adolescents and their sexual health. I will talk about harm reduction practices and people with substance use disorders. We will both lead break-out sessions and guide our participants on how to incorporate the teach-back. It is my hope to increase awareness on how harm reduction can be used in the health education setting.